How do I update my payment & billing details?

You can update or cancel your Invoices Up subscription anytime directly from your account. The process is secure and powered by Stripe. Follow the steps below to make changes to your current plan.

Step 1: Go to Your Subscription Settings

Start by navigating to your Profile. Once there, click the Subscription tab at the top of the screen. This section displays your current plan, along with options to upgrade or downgrade.

You will also see a toggle for monthly or yearly billing, and a link to view all available pricing plans.

Click the Update Subscription button to continue.

Step 2: Check Your Email for Access

To protect your account, we use email-based login. After you click to update your subscription, you will be asked to check your inbox for a secure login link.

If you do not receive the link, you can enter a different email or contact support for help.

Step 3: Use the Link to Access the Customer Portal

Open the email from Invoices Up and click the button to access your customer portal. This link is time-sensitive and valid for 30 minutes. Make sure you complete the process shortly after receiving the email.

Step 4: Update or Add a New Payment Method

Click the Add payment method link. A secure form will appear where you can enter your new card details, including card number, expiration date, CVC, country, and postal code.

Once completed, click Add to save the new payment method to your account. This card will now be used for future billing.

Step 5: Verify or Update Billing Address

If needed, scroll to the Billing Information section to update your name or billing address. Click Update information and enter the correct details.

If you experience any issues updating your payment method or have questions about a charge, please contact us at support@invoicesup.com or submit a request at invoicesup.com/support.