How do I update or cancel my subscription?

You can update or cancel your Invoices Up subscription anytime directly from your account. The process is secure and powered by Stripe. Follow the steps below to make changes to your current plan.

Step 1: Go to Your Subscription Settings

Start by navigating to your Profile. Once there, click the Subscription tab at the top of the screen. This section displays your current plan, along with options to upgrade or downgrade.

You will also see a toggle for monthly or yearly billing, and a link to view all available pricing plans.

Click the Update Subscription button to continue.

Step 2: Check Your Email for Access

To protect your account, we use email-based login. After you click to update your subscription, you will be asked to check your inbox for a secure login link.

If you do not receive the link, you can enter a different email or contact support for help.

Step 3: Use the Link to Access the Customer Portal

Open the email from Invoices Up and click the button to access your customer portal. This link is time-sensitive and valid for 30 minutes. Make sure you complete the process shortly after receiving the email.

Step 4: Update or Cancel Your Plan

Once inside the customer portal, you will see your current subscription details, including your plan, price, and trial end date if applicable.

You can update your plan by clicking Update subscription or cancel your plan by selecting Cancel subscription.

Any changes will take effect immediately or at the end of your current billing period, depending on your selection.

If you have trouble accessing your subscription settings or completing the update, please contact support@invoicesup.com for assistance.